Today, attendees of the 2018 International Corporate Citizenship Conference came together for dynamic keynotes, deep-diving breakout sessions, and collaborative networking opportunities to share how they leverage responsibility to strengthen resilience and achieve results. Highlights of the day include an on-site volunteer project benefiting children’s hospitals in the LA area, in-depth discussions on the importance of a long-term view, the employee engagement potential of strategic programs, and much more.
As we watched the Olympics and Paralympics, we saw athletes from all parts of the world pursue their goals without letting anything or anyone get in the way. Their commitment and mindset teach us essential lessons for how we, as corporate citizenship professionals, must approach our work every day.
“There’s a way to do it better—find it.” Thomas Edison
Corporate citizenship professionals lead their companies to ‘better’—better workplaces, better communities, even a better planet. Progressing to ‘better’ requires a critical assessment of where we are now, and the courage to adapt, plan, and—ultimately—change our future path.
At the Boston College Center for Corporate Citizenship’s International Corporate Citizenship Conference, CSR leaders from around the world gather to share insights, tools, and tactics. Below, we share a story from last year’s conference, appearing originally in Issue 20 of The Corporate Citizen magazine, which details how State Street—the event’s 2017 convening sponsor—is working with five partners to advance job readiness today while strengthening its future workforce.
This year, our 2018 convening sponsor Travelers will share the benefits of a long-term approach. Other speakers will include award-winning writer and speaker Terri Trespicio, as well as experts from EY, UPS, and more. Now is the best time to register, because for a limited time you SAVE $200 on registration!
The Winter 2018 issue of the Corporate Citizen Magazine, “Resilience, Responsibility, Results,” is now available!
In this issue, you’ll learn about companies that have cultivated resilience, committed themselves to continued corporate responsibility efforts, and are—thanks to all of their hard work—seeing tremendous results in their bottom line, within their company culture, and in the communities where their employees live and work.
- Managing Corporate Citizenship through Organizational Change —a look into how corporate citizenship professionals assess giving strategies to ensure that programs maximize both social and business value.
- Cause Marketing and Corporate Citizenship—an issue brief on the difference between cause marketing campaigns and corporate citizenship programs.
- The Virtuous Cycle of Sustainability—insights from two leading companies about their transformative environmental sustainability contributions.
- Corporate Citizenship with a B2B Focus—a deep-dive with four corporate citizenship leaders of B2B companies exploring how they focus their efforts to champion corporate citizenship.
- Education & Innovation: A Win-Win—a closer look at how two prominent companies have designed STEM education initiatives that align with business priorities.
- From Start to Finish—an exploration of how Kimberly-Clark has worked to create and maintain sustainable a supply chain.
To maximize results from corporate citizenship investments, CSR professionals must be sure to measure and evaluate the impacts created by environmental, social, and governance (ESG) activities. By properly measuring impact, companies gain the data and insights necessary to communicate maximum business and social value to stakeholders, strengthen corporate citizenship programs, and demonstrate a strategic link between corporate citizenship and business success. However, strategically measuring corporate citizenship means moving beyond the reporting of activities and outputs, and instead emphasizing outcomes and long-term impacts.
This week we celebrated the sixth annual #GivingTuesday, a global day of philanthropy following Black Friday and Cyber Monday, when consumers turn from shopping to giving—and for companies, corporate giving. According to #GivingTuesday founding partner Blackbaud, this year was the most successful yet: Online giving was up 28 percent from last year, with more than $60.9 million in online donations.
As always, companies were instrumental in that success, using social media to drive the day's momentum. Corporate citizenship leaders used this moment to shine a spotlight on not only corporate giving, but also corporate community involvement and engaging employees on volunteer work—both on this #GivingTuesday and all year round.
For the past five years, the first Tuesday following U.S. Thanksgiving has been known as #GivingTuesday, a day set aside to encourage organizations around the world to celebrate and act upon the values of service and giving back.
#GivingTuesday offers a focused opportunity for companies to connect with their employees, community partners, and customers, all in an effort to champion a worthwhile cause. While corporate citizenship is best considered an ongoing and ever-evolving process, Tuesday, November 28, 2017 is noteworthy as it provides an opportunity to appreciate all that can be accomplished when stakeholders collaborate by way of corporate giving. Below are just a few ways strategic corporate giving delivers both business and social value, along with example #GivingTuesday activities from our Center member companies.
Every year, the Boston College Center for Corporate Citizenship gathers 600+ CSR professionals together for its annual International Corporate Citizenship Conference. Some of the most popular aspects of this three-day event are the numerous breakout sessions, where attendees can learn from expert panels, practical workshops, and in-depth case studies. This April in Los Angeles, the 2018 International Corporate Citizenship Conference—hosted by Travelers—will again feature 30 breakout sessions, and now is the best time to register, because for a limited time you SAVE $600 on registration!
Below is a recap of one of last year’s most popular sessions: Brand and reputation. You can find this story, and more, in our quarterly magazine, The Corporate Citizen.
The interaction between a company’s bottom line, its environmental, social, and governance (ESG) efforts, and the way customers view both its product and its people is complex. Figuring out the right mix may be demanding at times. If you get it right, the rewards are more than worth the effort.
“Reputation is what people expect us to do next. It is their expectation of the quality and character of the next thing we produce or say or do. We control our actions (even when it feels like we don't) and our actions over time (especially when we think no one is looking) earn our reputation.” – Seth Godin
Predictability is comforting. We like our daily routines, we wear the same jersey or sit in the same seat when our team plays, and we tend to remain loyal to the brands we like and trust. Unforseen events can shake our confidence in corporations, so companies spend a great deal of time preparing for the unexpected to ensure they consistently deliver on their brand promises. However, businesses today face a unique challenge in that most of their value is intangible, which must be protected and advanced in different ways.
In the 1970s, a company’s market value was comprised of 83 percent tangible assets, things like the physical property, products, and machinery that the company owned. Only 17 percent of the market value of a company was made up of intangible assets, like intellectual property, human capital or reputation.[i]
Fast forward to the present day and the proportion has completely inverted. Only 16 percent of a company’s value is comprised of tangible assets, while 84 percent is made up of intangible assets (see Figure A).