Corporate Citizenship Perspectives

The key to leadership is learning

Posted by Katherine V. Smith, Executive Director on Jul 30, 2018 8:54:32 AM

“Leadership and learning are indispensable to each other.” – John F. KennedyTabletwithIssue25

As a corporate citizenship professional, you are a leader. As corporate citizenship becomes better understood as a means by which companies can differentiate themselves and meet business goals, your leadership—even if you don’t sit at the top of the organization—is critical to your company’s success in achieving its purpose.

You may be tasked with developing an employee volunteer program that tracks measurable employee wellness and health care cost-reduction goals. You may be asked to set science-based targets to reduce your environmental impact, or partner with human resources to create programs that make all employees feel accepted and valued. Increasingly, you may be asked to help develop a corporate response to a broad social issue such as immigration reform, climate change, or gun control—on the fly and in the midst of public debate.

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Topics: Corporate Citizenship, Environment, Engaging Employees, Value of Corporate Citizenship, Employee Volunteer Program (EVP), Professional Development

Innovating for Economic Mobility

Posted by Colleen Olphert, Director, Membership and Member Services on Jul 24, 2018 9:06:57 AM

The following is excerpted from Issue 24 of The Corporate Citizen. To learn more about how you can develop effective corporate citizenship programs that deliver business AND social value, consider joining us in San Diego January 14-18 for the Accelerated Certificate Summit—and earn our Certificate of Corporate Citizenship Practice in HALF the time at HALF the cost!

InnovatingforEonomicMobilityAlly Financial is recognized as a leading digital financial services company with a reputation for delivering innovative approaches to online banking. Unlike most of its competitors, Ally Financial is a completely digital finance company (all customer interactions happen online or on the phone).

This unique approach enables Ally customers to save and invest for their futures while on the go. Its trajectory of success illustrates the powerful potential of integrity, adaptability, and a tireless dedication to improving the lives of its customers.

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Topics: Responsible Corporate Leadership, Corporate Community Involvement, Value of Corporate Citizenship, Youth, Best Practices, Mission, Equity

Join us for the Accelerated Certificate Summit

Posted by Stewart Rassier, Director of Executive Education on Jul 16, 2018 1:37:21 PM

The Boston College Center for Corporate Citizenship offers four certificate programs to help corporate citizenship professionals at all stages of their careers—earning a certificate gives practitioners access to a host of valuable tools while also adding notable credentials to their resume. Corporate citizenship professionals can earn these certificates, or take individual courses, in a variety of formats—from in-person events throughout the country to on-demand, online options. 

Now, we are excited to offer even greater flexibility to those seeking to earn their Certificate in Corporate Citizenship Practice through our Accelerated Certificate Summit, a week-long hybrid learning experience that dives deep into CSR best practices and connects core skills with elective courses most relevant to corporate citizenship practitioners’ work. The Summit is being offered from January 14 to January 18 in San Diego, CA—attendees can come from the whole week, one day, or anything in between—registering early means locking in the best rate.

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Topics: Corporate Citizenship, Value of Corporate Citizenship, Leadership, Professional Development, Benefits, Best Practices

Partnering across lines of business to achieve CSR goals

Posted by Colleen Olphert, Director, Membership and Member Services on Jun 11, 2018 1:56:42 PM

When we talk about good corporate citizens, we think about those companies that balance financial results with the environmental, social, and governance (ESG) aspects of business. The complexity of this practice demands diverse skills and experience, and the engagement of employees at all levels.

While the active involvement of all employees is essential to corporate citizenship success, respondents of the Boston College Center for Corporate Citizenship’s Profile of the Professionals 2018 report indicated that of CEOs, executives, managers, and staff, executives are the most likely to help them achieve their objectives (see Figure A). 


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Topics: Engaging Employees, Value of Corporate Citizenship, Employee, Professional Development, Workforce, Workplace

Harnessing employee skills to improve financial literacy in youth

Posted by Colleen Olphert, Director, Membership and Member Services on Jun 4, 2018 4:22:12 PM

The following is excerpted from Issue 23 of The Corporate Citizen. To learn more about how your community involvement efforts can connect to overall business success, read the Community Involvement Study, available exclusively for members. Not a member? Learn more about corporate membership with the Boston College Center for Corporate Citizenship. 

Vanguard_My Classroom EconomySince first opening its doors in 1975, Vanguard has flourished using a business model that is built on three foundational values: integrity, focus, and stewardship. A "mutual" mutual fund company, at Vanguard there are no outside owners—instead, the company is owned by its funds, which in turn are owned by their shareholders. As such, Vanguard has the privilege of serving as a dedicated steward of not only its clients' investments—but also of its communities, as the firm understands that strong communities are key to sustainable growth and prosperity. 

Vanguard also understands that these communities are only as strong as their most vulnerable members—children. That's why Vanguard's Office in Community Stewardship focuses its efforts to advance early childhood development and education.

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Topics: Finance, Corporate Community Involvement, Value of Corporate Citizenship, Youth, Education

Achieving compensation equality in the workplace

Posted by Katherine V. Smith, Executive Director on May 2, 2018 2:32:16 PM

The merits of diverse and inclusive workforces are well-documented. They drive innovation, bolster financial performance, capture new markets, and increase customer loyalty.[1] Fair and equal compensation is the prerequisite of cultivating an inclusive company culture, and is an issue that is receiving attention increasingly from policymakers, corporate leaders, and the popular media.

The negative effects of inequality are felt across our entire economy. As income and wealth become concentrated at the top, fewer can participate fully in the economy. This hampers growth at all levels.  The American Dream, once thought to be a birthright, has proven to be available more readily to children of the educated and affluent than to others.[2] Income equality is a corporate citizenship and economic imperative. Corporate citizenship is not what happens in the corporate citizenship department. Good corporate citizenship is reflected across the operations of the company in how the company exercises as an entity its rights, responsibilities, obligations, and privileges

Research shows that racial and gender income inequality affects every country, industry, and field.  For example, respondents to the Boston College Center for Corporate Citizenship’s Profile of the Professionals 2018 study report that women fill most corporate citizenship positions. Their representation drops off, however, in more highly compensated executive positions (see Figure A). Women respondents also reported earning less than their male counterparts, and receiving lower bonuses (See Figure B).

PoP-Fig37 (1)


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Topics: Responsible Corporate Leadership, Value of Corporate Citizenship, Inclusion, Workforce, Gender, Race, Glass Ceiling

Corporate Citizenship Conference Morning Recap Day 2: Investing Today for a Stronger Tomorrow

Posted by Jessica Shearer on Apr 9, 2018 6:36:46 PM

Marlene CropToday, attendees of the 2018 International Corporate Citizenship Conference came together for dynamic keynotes, deep-diving breakout sessions, and collaborative networking opportunities to share how they leverage responsibility to strengthen resilience and achieve results. Highlights of the day include an on-site volunteer project benefiting children’s hospitals in the LA area, in-depth discussions on the importance of a long-term view, the employee engagement potential of strategic programs, and much more.

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Topics: Corporate Social Responsibility (CSR), Value of Corporate Citizenship, Storytelling

Resilience and other lessons social impact leaders can learn from Olympians

Posted by Nikki Korn on Mar 16, 2018 4:19:29 PM

As we watched the Olympics and Paralympics, we saw athletes from all parts of the world pursue their goals without letting anything or anyone get in the way.  Their commitment and mindset teach us essential lessons for how we, as corporate citizenship professionals, must approach our work every day.


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Topics: Value of Corporate Citizenship, Benefits, Impact, Teams

Create your own collaborative CSR team

Posted by Katherine V. Smith, Executive Director on Feb 6, 2018 10:43:19 AM

Teamwork-Innovation-AdobeStock-85057404-A.png“There’s a way to do it better—find it.” Thomas Edison

Corporate citizenship professionals lead their companies to ‘better’—better workplaces, better communities, even a better planet. Progressing to ‘better’ requires a critical assessment of where we are now, and the courage to adapt, plan, and—ultimately—change our future path.

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Topics: Partnerships, Value of Corporate Citizenship, Integration, Best Practices, Collective Impact, Productivity

For this company, corporate responsibility is an investment in the future workforce

Posted by Patricia MacKenzie, Director of Marketing & Communications on Jan 11, 2018 9:52:21 AM

At the Boston College Center for Corporate Citizenship’s International Corporate Citizenship Conference, CSR leaders from around the world gather to share insights, tools, and tactics. Below, we share a story from last year’s conference, appearing originally in Issue 20 of The Corporate Citizen magazine, which details how State Street—the event’s 2017 convening sponsor—is working with five partners to advance job readiness today while strengthening its future workforce.

This year, our 2018 convening sponsor Travelers will share the benefits of a long-term approach. Other speakers will include award-winning writer and speaker Terri Trespicio, as well as experts from EY, UPS, and more. Now is the best time to register, because for a limited time you SAVE $200 on registration!


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Topics: Partnerships, Corporate Community Involvement, Value of Corporate Citizenship, Youth, Workforce, Best Practices, Education, Impact

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The Boston College Center for Corporate Citizenship is your resource for insights, research, trending topics, and executive education in the corporate citizenship field.

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