Research has found that professionals who are required to track billable hours are often less willing to volunteer. The pressures of meeting certain quotas can deter professional services firms from taking the time to give back to the community. Quite the opposite trend can be seen at Kilpatrick Townsend & Stockton LLP, however, an international law firm that focuses on intellectual property; corporate, finance, and real estate; and litigation. Whitney Deal, Director, Corporate Citizenship, attributes this trend to the culture of giving back which has been ingrained in the firm’s 153 year-old foundation.
When Robert Musslewhite, CEO of The Advisory Board Company, presented the 2013 challenge of 100% participation in service, $1 million in nonprofit benefit, and 10,000 lives touched, his employees responded. At The Advisory Board Company, employees are encouraged to develop as professionals and lead with both their heads and their hearts. The company culture is driven by a desire to not only go beyond every expectation to serve mission-driven organizations, but to do so with an understanding of the importance of its nonprofit partners’ work. Because of this service-driven mindset, combined with a collaborative approach focused on truly understanding all facets of a challenging issue, they have built deep relationships with their partners.